Frequently Asked Questions

Help Center

Trade Knowledge & Services

From our manufacturing services and trade terms to the cooperation process — everything you need to work with us smoothly.

ODM

Original Design Manufacturing

Full ODM service covering product definition, structural design, prototyping and mass production.

  • Professional R&D team for new product development
  • Fast prototyping, shorter validation cycles
  • Flexible batch sizes and multi-batch delivery
OEM

Contract Manufacturing

Stable, specification-driven manufacturing with rigorous quality control per your standards.

  • Production strictly per drawings and specifications
  • Private-label branding and custom packaging
  • Full-process inspection and shipment tracking
Custom

Packaging & Branding

Tailored packaging, private labels and brand identity built for your target market.

  • Logo printing and private-label support
  • Custom cartons, labels and manuals
  • OEM box design options
Samples

Sample & Pre-production

Fast sampling for testing and evaluation before you place a bulk order.

  • Quick sample lead time
  • Sample cost deductible from bulk orders
  • Pre-shipment approval and documentation
Logistics Terms
FOB — Free on BoardSeller covers loading; freight & insurance by buyer
CIF — Cost, Insurance & FreightSeller covers main freight & insurance to port
DAP — Delivered at PlaceSeller delivers to place; import duties excluded
DDP — Delivered Duty PaidSeller bears transport & import duties
Payment & Settlement
MethodsT/T, L/C, D/P, D/A, etc., per order & credit assessment
CurrencyUSD / EUR / RMB; others confirmed at quotation
InvoicePI, CI, packing list & routine export documents
SampleSample & freight usually by buyer; deductible from bulk
RefundHandled per production progress; costs per agreement
Payment Methods
T/TTelegraphic transfer
Letter of CreditLetter of credit
D/PDocuments against payment
D/ADocuments against acceptance
Customs & Tax
VATValue-added tax, per destination policy
EORIEU economic operator registration number
HS CodeInternational commodity classification code
COCertificate of origin
  1. 01

    Requirement Communication

    Confirm product requirements, market positioning and target price with our sales team.

  2. 02

    Sample Confirmation

    Sampling and evaluation to confirm quality, specifications and fit before mass production.

  3. 03

    Contract Signing

    Clarify terms, delivery schedule, payment and acceptance standards in the contract.

  4. 04

    Production Execution

    Produce per plan and keep you updated on key milestones throughout production.

  5. 05

    QC & Shipping

    Complete quality inspection, then arrange booking and shipment to your destination.

  6. 06

    After-sales Follow-up

    Track feedback after arrival and keep optimizing our cooperation and product quality.